• Customer Online

    Online service overlayWhen you take out one of our international health plans, you'll get your own secure personalised account on our members' website Customer Online. The site has everything you need to manage your membership.

    You can submit a claim and track its progress, view your membership details or download a policy handbook.

    Access services and contacts

    Customer Online also gives you access to a range of useful services such as:

    • Health at Hand - our 24-hour medical information helpline
    • MyGlobe - search for recognised health providers and find the latest information on health and security risks worldwide