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As one of our network providers, you have access to a dedicated team at AXA PPP International.
Our Medical Services team is responsible for all agreements and relationships with our medical providers. We work closely with providers to ensure our working relationship is as smooth as possible.
Please see below for information on who to contact. Information on how to claim and submit invoices can be found on the right of the page.
To contact AXA PPP International, please use the contact details below:
Contact our Customer Services team 24 hours a day for:
Telephone: +44 (0) 1892 503 856
Guarantee of payment / Letters of guarantee for in-patient treatment can also be requested by fax and email:
Fax: +44 (0) 1892 503 787
Contact IPAS for:
If you have any outstanding invoice queries, please complete the attached document with details of the invoices.
Contact Medical Services for:
In order to protect our members' information, please ensure that if you are emailing us personal, medical or confidential information, you do so in a secure format.
We are able to settle invoices received via this link:
Please see the following documents for details on our claims process:
How to claim - In-patient
How to claim - Out-patient
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