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Getting the right diagnosis is essential if you’re to receive the right treatment and care. Sometimes, when it’s a complex or life changing diagnosis, you’ll want to know that every avenue has been explored, for that extra reassurance.
That’s why, at AXA PPP International, we believe all our members should have the right to an independent second medical opinion, at no extra cost.
When you use our second opinion service we’ll put you in touch with independent health consultants, Medix, who go far further than offering a second opinion on your initial diagnosis. Medix also offer a personal case management service which is all about providing ongoing medical guidance, quality supervision and support from diagnosis through to recovery - allowing you to make informed choices at critical times.
They’ll assign a medically qualified personal case manager and nurse to support you and your family at every step, and identify the best medical experts from their global network to either confirm your diagnosis or find another explanation. And we’ll pay for any new eligible tests they think you need.
Get much more than just a second opinion:
If you're interested in using this telephone consultancy service and want to find out if you’re eligible, call our Personal Advisers on:
Lines are open 24 hours a day, 7 days a week. We may record and/or monitor calls for quality assurance, training and as a record of our conversation.
Talk to one of our experienced, multi-lingual advisers on
* Lines are open 24 hours a day, seven days a week.
We may record and/or monitor calls for quality assurance, training and as a record of our conversation.
How medical bills are paid
Schedule of procedures and fees
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