What is the service?
When you use our second opinion service we’ll put you in touch with independent health consultants, Medix, who go far further than offering a second opinion on your initial diagnosis. Medix also offer a personal case management service which is all about providing ongoing medical guidance, quality supervision and support from diagnosis through to recovery - allowing you to make informed choices at critical times.
They’ll assign a medically qualified personal case manager and nurse to support you and your family at every step, and identify the best medical experts from their global network to either confirm your diagnosis or find another explanation. And we’ll pay for any new eligible tests they think you need.
Get much more than just a second opinion:
- Better understanding of your medical condition
- Reassurance of the diagnosis
- Help to make the most appropriate treatment decisions
- On-going personalised support and medical information 24/7, from multi-lingual specialists
What do I need to do?
If you're interested in using this telephone consultancy service and want to find out if you’re eligible, call our Personal Advisers on:
Lines are open 24 hours a day, 7 days a week. We may record and/or monitor calls for quality assurance, training and as a record of our conversation.