Health information helpline

    • When you have a health concern, it’s good to be able to speak to someone as soon as you can. With our Health at Hand medical helpline, you have access to nurses, counsellors, midwives* and pharmacists*.

    • Don’t worry about it - call our clinical team anytime :

      24 hour helpline icon

      Call +44 (0) 1892 772578
      0800 003 004 within the UK and Channel Islands
    • They're ready to offer confidential information on any health queries, whether you're worrying about vaccinations and other health precautions before travelling, general health, family health or simply need support and reassurance while far from home. Just pick up the phone and benefit from their expertise round the clock.

      Our Health at Hand service is available 24 hrs, 365 days a year.
      Nurses and counsellors are available 24 hours a day.

      *Please note our pharmacists and midwives are here from 8am to 8pm Monday to Friday, until 4pm on Saturday, and until 12pm on Sunday.

    • Why use Health at Hand?

      We offer:

      • Trained and experienced medical staff
      • Lines open 24 hours
      • Expert information on any health topic
      • Reassurance about your treatment
      • Anonymity
    • Need any help?

      Talk to one of our experienced, multi-lingual advisers on

      +44 (0) 1892 707984*

      * Lines are open 24 hours a day, seven days a week.

      We may record and/or monitor calls for quality assurance, training and as a record of our conversation.