Your policy

    • Your policy

      View your policy details online for fast and easy access to your policy information wherever you are, without the need to keep paper copies.

      Log in to Customer Online, our dedicated members' website, to view your membership statement.

    • What are you looking for?

      • Customer Online

        To view your membership statement and send us messages, log in to your own secure personalised account on Customer Online, our dedicated members' website.                      

      • Your services

        Find out about all the services available to you as a customer, including our medical information helpline Health at Hand, and our global provider search tool MyGlobe.                      

    • Need any help?

      Talk to one of our experienced, multi-lingual advisers on

      +44 (0) 1892 707984*

      * Lines are open 24 hours a day, seven days a week.

      We may record and/or monitor calls for quality assurance, training and as a record of our conversation.